Terms of Service

Bukr is an appointment-booking and business-management platform operated by Saba Firoze under the Bukr brand. References to “Bukr”, “we”, “us” and “our” in these Terms mean Saba Firoze as the platform operator. Bukr is not a separately incorporated company.

These Terms cover use of the Bukr website and platform by business owners and customers. A service provider’s booking policy and service-specific terms are separate. They cannot override rights that applicable law gives you or these Terms concerning operation of the platform.

Please read these Terms before using Bukr. If you act for a business or another person, you must have authority to do so.

You must be at least 18 and legally able to enter into agreements to create or operate an account. A parent or legal guardian may arrange a service for a minor using the adult’s account and email, subject to the provider’s requirements.

Sign-in uses verification codes sent to your email. Use an email address you control, keep access to it secure and do not share verification codes. Provide accurate information and tell us promptly if you believe your account has been misused.

You are responsible for activity you authorize through your account. Do not impersonate another person or access a business, appointment or account without permission.

Businesses are responsible for the services they offer, their qualifications and permissions, their business information, prices, availability, locations, booking policies and communications with customers. They must supply services lawfully and accurately describe what a customer will receive.

Before a customer books or pays, the business must clearly disclose material conditions, including the service price, any taxes or additional fees, cancellation and rescheduling rules, and package or subscription conditions.

A business must have permission or another lawful basis to enter customer information, create an appointment on someone’s behalf, upload branding or share booking information with a connected calendar. Business owners must use scheduling overrides responsibly and communicate changes to affected customers.

Bukr supplies the booking technology. It does not itself provide the coaching, classes, consultations or other services listed by independent businesses. This distinction does not remove any responsibility that applicable law places on Bukr.

Check the business, service, date, time, time zone, location, price and booking policy before confirming. Availability can change until a booking is successfully confirmed. An attempted booking or an unconfirmed request does not guarantee a reservation.

Cancellation and rescheduling are subject to the policy applicable to the booking and any lawful exception agreed with the business. Customer self-service options can differ from the changes a business owner is authorized to make.

A business may enter and immediately confirm an appointment on a customer’s behalf. If a booking is unexpected or incorrect, contact that business promptly. Attaching a policy to an owner-created booking does not by itself establish that the customer accepted it.

Email and calendar updates are provided for convenience and may be delayed or fail. Check the appointment’s current record in Bukr and contact the business when a change is urgent. Rescheduling or cancelling an appointment does not, by itself, transfer money or issue a refund.

Service providers set their own service, package and subscription prices. The current platform supports free sessions, pay-at-location services and records of payments collected directly by a business. Bukr does not collect, hold, settle or refund those service payments.

A payment or deposit entry is a business-entered record. Confirm the payment method, amount and any receipt directly with the business. A balance, package entitlement or credit shown in Bukr is not a bank account or a promise that a refund has been paid.

Recurring reservations do not authorize an automatic debit. Subscription and renewal entries currently track externally collected payments. Providers must explain included sessions, billing periods, renewal requirements, credit rules and any restrictions before purchase.

Contact the business about service-payment disputes, cancellation charges or refunds. Nothing in these Terms makes a provider’s policy enforceable where it conflicts with applicable consumer law. Any future online-payment feature or platform fee must disclose its applicable charges and terms before you authorize payment.

A business owner may optionally connect a Google Calendar they own and separately enable busy-time checks or appointment sync. The owner grants the requested Google permissions and controls which calendar is selected.

When appointment sync is enabled, newly created appointments can be added to the selected calendar; linked reschedules update events and cancellations remove them. Existing appointments are not automatically imported. Each new occurrence of a recurring booking may have its own event.

Sync is one-way from Bukr to Google Calendar. Editing or deleting an event directly in Google does not reschedule or cancel the booking in Bukr. Linked appointments retain their original target calendar if a different calendar is selected for new bookings.

Calendar events may contain customer names, service and location details, appointment times and a link to manage the appointment. Businesses must ensure they are authorized to share this information with their selected calendar and anyone who can access it.

You may pause sync, disconnect in Bukr or revoke access through your Google Account. Existing Google events may remain after disconnection, and paused or failed integrations may leave calendar information out of date. Google and other third-party services are subject to their own terms and availability.

You retain rights you hold in the business information, logos and other content you submit. You permit Bukr to use that content to host and operate the requested booking pages, communications and connected features. This permission does not transfer ownership of your brand to Bukr.

Only submit information you are entitled to use and share. Do not enter unnecessary sensitive information in appointment titles, descriptions or locations, especially where those details could appear in email or a shared calendar.

These Terms do not replace a privacy notice or create blanket consent to use personal data. Businesses remain responsible for their own handling of customer information. Contact sabafiroze@gmail.com for questions about how the platform handles information or to request help with your account or records.

Do not use Bukr for unlawful services, fraud, impersonation, harassment, spam or infringement of another person’s rights. Do not upload malicious content, attempt unauthorized access, interfere with availability, scrape private information or bypass security and access controls.

Use the platform and its integrations within the permissions you have been given. Do not use booking or messaging features to send unwanted communications or create misleading payment records.

We aim to provide a useful and reliable service, but cannot promise uninterrupted access, error-free operation or delivery of every email or calendar update. Maintenance, network issues and third-party outages may affect the platform.

Keep copies of business records you need independently, check important booking information and report errors promptly. Bukr does not guarantee the quality or suitability of independently provided services.

Each party remains responsible for its actions and obligations as required by applicable law. Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights or remedies.

You may stop using Bukr and contact support to request help closing an account. Stopping use or disconnecting a calendar does not automatically cancel appointments, end a provider’s service agreement or refund externally collected payments.

We may restrict or suspend access where reasonably necessary to address misuse, a security risk, a breach of these Terms or a legal obligation. Where practical and lawful, we will explain the reason and give an opportunity to resolve the issue.

We may retain records where needed to resolve disputes or meet legal obligations. This clause does not create a promise of indefinite storage or replace the platform’s privacy and retention information.

We may update these Terms as the platform changes. We will publish the revised text and update the date shown on this page. Material changes will be communicated where appropriate, and additional agreement will be requested where required by law.

Changes will not retrospectively rewrite an existing service booking or remove rights that have already arisen. New fees or material new permissions will be disclosed before they apply.

These Terms are intended for Bukr’s initial operation in India and are governed by Indian law, subject to any mandatory laws that apply to you.

Please contact support first so we can try to resolve a platform issue. Service-delivery and direct-payment concerns should also be raised with the relevant business. Nothing here prevents you from using a competent court, consumer forum, regulator or other remedy available under applicable law. These Terms do not impose mandatory arbitration or an exclusive court location.